Privacy policy

Last Updated: 12/03/2025

1. Introduction

ProSofty.store ("we," "us," or "our") respects your privacy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our digital products.

2. Information We Collect

Personal Data

We may collect:

  • Name

  • Email address

  • Billing address

  • Payment information (processed securely via payment processors)

  • IP address

  • Purchase history

Non-Personal Data

We automatically collect:

  • Browser type

  • Device information

  • Website usage statistics

  • Cookies and tracking data (see our Cookie Policy)

3. How We Use Your Information

We use collected information to:

  • Process and deliver your digital licenses

  • Provide customer support

  • Improve our website and services

  • Send transactional emails (order confirmations, license delivery)

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

4. Data Sharing & Disclosure

We do not sell your personal data. We may share information with:

  • Payment processors (Stripe, PayPal, etc.)

  • Email service providers

  • Legal authorities when required by law

  • Service providers assisting our business operations (under strict confidentiality)

5. Data Security

We implement:

  • SSL encryption for all data transmissions

  • Secure payment gateways (we never store full credit card details)

  • Regular security audits

  • Access controls to protect your information

6. Your Rights

Depending on your location, you may have rights to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to certain processing

  • Request data portability

  • Withdraw consent (where applicable)

To exercise these rights, contact us at contact@prosofty.store.

7. Data Retention

We retain your information:

  • For active customer accounts: indefinitely unless deleted

  • For order records: as required by tax/commercial laws (typically 5-7 years)

  • For marketing data: until you unsubscribe

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

9. Children's Privacy

We do not knowingly collect data from children under 16. If we discover such data, we will delete it immediately.

10. Changes to This Policy

We may update this policy periodically. The "Last Updated" date will reflect changes. Continued use of our services constitutes acceptance of the revised policy.

11. Contact Us

For privacy-related inquiries: